Overview
The Kaide Real Estate Group (we, our and us) recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document sets out how we collect, use, disclose, retain and manage your privacy information and how we comply with our obligations under the Privacy Act 1988 (Cth) (Privacy Act).
By using our services and continuing to use our Website you consent to us collecting, maintaining, using and disclosing your personal information in the way described in this Privacy Policy.
Consent
Our privacy policy applies to your personal information regardless of the way in which we collect it. For example, it could be collected via our website, when you contact our customer service department or visit one of our social media sites. By submitting information to us or accessing and using our website or social media platforms, you consent to us using and disclosing your personal information in the ways described in this Privacy Policy.
Your personal information
In general terms, “Personal Information” is information about individual whose identity is apparent, or can reasonably be ascertained. Kaide Real Estate only collects personal information which is necessary. The types of personal information we collect from you will depend upon the type of interaction that you have with us.
Broadly speaking, the types of personal information that we collect may include:
- your name, address, email address and telephone details;
- age and date of birth;
- bank account;
- your education & employment history and status
Where we collect sensitive information from you, we will only do so with your consent.
How do we collect your personal information?
We collect personal information directly from you in many ways, including but not limited to obtaining it:
- through our website;
- by telephone, letter fax or email;
- by contracting with us;
- by completing surveys, providing feedback or complaining to us;
- from conversations between you and our representatives;
- from publicly available sources of information including social media;
We may also collect personal information from third parties, such as:
- your friends through referral;
- from third party companies, e.g. credit reporting agencies, law enforcement agencies and government entities;
- your representatives (lawyers, accountants and financial advisers)
- publicly available sources of information or any other organizations where you have given your consent to.
What happens if we cannot collect your personal information?
If you do not provide us with the personal information described above, some of the following may happen:
- we may not be able to provide you with the products or services that you may want
- we may not be able to provide the requested products or services to you, either to the desired standard or at all;
To whom may we disclose your information?
We may disclose your personal information to:
- Our employees, for them to carry out their work
- Any organization for any authorized purpose with your express consent; and suppliers and other third parties with whom we have commercial relationships with, for business, marketing and related purposes;
- Law enforcement agencies or the government when we are requested to do so.
Cookies
A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we pass to your electronic device are anonymous and do not hold information about you and are not capable of revealing your personal identity. However, if you nevertheless prefer not to receive cookies,
you can configure your Internet browser on your electronic device to reject them, or to notify you if they are being used. Rejecting cookies can, however, limit the functionality of our websites and the online shopping process.
Information is up-to-date
It is important that the personal information we collect from you is accurate, complete and up-to-date. You can contact us at any time to access or update your personal information or to tell us that the information we hold about you is inaccurate or incomplete.
Personal Information Security
Any information collected by Kaide Real Estate is held with the strictest confidence. You may request access to any of your personal information, or request that Kaide Real Estate remove any of your personal information it holds by sending a request to our office.
Information and Complaints
If you require more information, or have any complaints regarding how Kaide Real Estate may have collected or used your personal information, you may contact Kaide Real Estate in any of the following ways:
Mail Kaide Real Estate 22 Greenhill Road WAYVILLE SA 5034
Phone 08 8372 7888
Fax 08 8372 7800
Email phoebe.ge@kaidere.com.au